Get the answers you need, when you need them
Whether you're planning a new installation or maintaining your current system, our goal is to make the process as easy and stress-free as possible.
Prior to order
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Our experts will start off by performing an in-depth system sizing analysis to assess the solar conditions in your area. From there, we will recommend the best system and lighting profile for your installation(s). Whether it's security lighting, digital displays or another amenity, we'll work with you to find the right product.
If you have multiple applications, get in touch with us and we'll pair you with the best system solutions. We can also perform virtual site inspections to determine if your stop will receive enough sunlight, making sure we balance cost, reliability and your unique requirements.
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Yes, our systems are designed to easily retrofit onto most types of existing transit poles and shelters. If you're looking for a new shelter with integrated lighting, we’ll connect you with our trusted shelter partner, Tolar Manufacturing. Reach out to our sales team to get started exploring your options.
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Absolutely. We offer products that are well-suited for extreme weather conditions. For northern climates with short winter days, we provide large solar arrays and cold-weather LCD displays that operate in temperatures as low as -40°C (-40°F). For areas with extreme heat, our high-temperature batteries and digital displays can function reliably in conditions up to 70°C (158°F).
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Yes, all of our products are manufactured at our facility in Beaverton, Oregon and are eligible for federal funding.
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Lighting: 10 years or more
Displays: 10 years or more
Battery maintenance: Replacement recommended every 5 years.
Learn more about solar site maintenance here.
Ready to order
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Yes, our systems, displays and display enclosures can be customized with your agency's branding including paint color and logos.
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Certainly! Our systems are equipped with programmable ECMs, meaning you get to choose the best lighting profile based on the solar viability of your site. Systems can operate automatically at set times or on-demand with a push button. Not sure which option is best? We're here to help you decide.
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Yes, we collaborate with you throughout a few sessions to design the display layout that best suits your stops.
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To ensure optimal illumination, we offer virtual lighting studies that provide a visual representation of the light distribution at your stop.
Installation
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No, we recommend conducting a solar site inspection before installation to ensure the best solution and system placement for each site. Learn more about solar site inspections here.
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Yes, we offer a training call with our technical support team. They will walk you through the correct setup of your system to ensure it's running safely and effectively. Additionally, an installation manual is included with each product.
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You can get in touch with our technical support team Monday through Friday from 9 a.m. to 5 p.m. PST.
Phone: 778-430-5516 ext. 111
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Our warranty is contingent on installing within 6 months of delivery. If you’re unable to install within this timeframe, please get in touch with our technical support team for further instructions.
Maintenance
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Magnet test for battery health check:
Use the magnet included with your delivery. On each system, there is a yellow sticker that indicates where to put the magnet. Hold the magnet directly on the yellow sticker and the amount of light flashes will indicate the battery health. You can refer to the installation manual for a guide on what the light flashes indicate.
Regular panel cleaning:
Regularly clean the solar panels to remove dirt, snow or other debris to ensure optimal performance.
Battery replacement plans:
Depending on your location, batteries should be replaced every 4 to 8 years. It’s recommended that magnet tests be performed around the 4-year mark to see if batteries are due for a replacement.
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Maintenance is a collaborative effort. We’ll provide tips during the installation process and are always here to help. Not sure how to perform maintenance or change batteries? Simply call or email our technical support team.
Phone: 778-430-5516 ext. 111
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Lighting warranty: click here for details.
Display warranty: click here for details.
